Standard product lead times

We will always strive to improve lead times whenever requested.

5 working day lead time:

Half Round Snap Fit Gutters - Textured Black & RAL 7016 Anthracite Grey

Deepflow Snap Fit Gutters - Textured Black & RAL 7016 Anthracite Grey

Box Snap Fit Gutters - RAL 7016 Anthracite Grey

Moulded Ogee Gutters - Textured Black 

Flush Fit Pipework (all sizes) - Textured Black & RAL 7016 Anthracite Grey

Traditional Pipework (all sizes) - Textured Black

10 Working day lead time

All other standard products not listed above in a standard colour

15 working day lead time

Bespoke products (pending complexity)

Any product coated in a non standard colour

Delivery Charges

All orders over £1000 (excl. VAT) are free of charge. Orders under £1000 (excl. VAT) will be subject to a £35+VAT delivery charge excluding 3 meter lengths of fascia boards, soffit boards and coping lengths. These items are subject to a £95 delivery charge if these line items are under £1000 (excl. VAT).

Please contact us for prices to other destinations. Email click here or Tel 01234 798 007

Delivery Dates & Times

For most ranges, our Textured Black and RAL 7016 coloured rainwater goods are stocked items and are typically available on a 5 working day lead time. All other products are polyester powder coated to order therefore please allow up to 10 working days.

If delivery is required sooner please contact our customer service department on 01234 978 007 and we will do our upmost to accommodate.

We regret that timed deliveries cannot be given. Deliveries will be made between 8.00am & 5.30pm Monday to Friday.

Delivery Tickets

All materials must be signed for when they arrive on site. Please sign and clearly print your name which will assist in the unlikely event of a delivery discrepancy. 

Delivery Errors

We would ask that you check that you have received the correct goods and that all items are in good condition while the delivery person is still present. In the unlikely event that damage has occurred to your goods please accept the goods (please don't return to sender) and mark this clearly on the delivery persons paperwork and contact our offices as soon as possible on 01234 978007. Failure to mark the delivery persons paperwork correctly may result in claims for damages not being honored.

Delivery Vehicle

All palletised goods will normally be sent on large delivery vehicles, the driver will off load by means of a pump truck and tail lift fitted to the delivery vehicle, the driver will then deliver by means of the pump truck as close as possible to the property whilst remaining on a hard standing surface.

Handling

Some of products can be quite heavy, we would ask that you are mindful of this and use two people to carry lengths where necessary. Alugutter will not be held responsible for any injuries caused by self offloading.

Hand Off Loading

Drivers will not hand off load goods which are palletised. Due to the size of the delivery vehicles we would politely request that clear access is given to the property on the day of delivery, if you think that access may be an issue, please advise our customer service department when placing your order. In the event of a failed delivery due to access restrictions that we have not been made aware of at the time of order will result in additional delivery charges being applied for a re-delivery.